The average transaction amount soars 81% after positive interaction with a sales associate. Training is essential to making sure your associates can provide helpful advice that customers expect. 70% of shoppers WANT interaction with associates.
Our services include:
Live training
CosPro Marketing has a team of professional beauty trainers nationwide who keep attendees engaged with humor, an interactive Audience Response system, and companion bilingual training manual. Our methods boost retention and create a more enjoyable session for the attendees. Our shared Product Launch Training program saves the chain and its vendors almost $6 million annually, while effectively training the associates on new items.
CosPro Marketing has solutions for training multitudes of associates on a regular basis. By delivering training via conference calls, interactive video, or our “Meeting in a Box”, we can assist in on-boarding new associates and provide consistent continuing education at very economical cost.
Digital training for store associates – as low as 50 cents per associate trained!
CosPro Marketing creates digital associate training programs so associates can easily review educational material for featured products. Included in the digital training are how-to’s, product features, and quizzes for the store associates to use to interact with customers to help them find the best product for their specific needs. Vendors provide product images and features/benefits; CosPro Marketing develops engagement tools for associates to use to best help customers find the products that fit their specific needs.
